Join our Telco account in Davao City as a Customer Service Representative and become a vital part of a fast-paced, customer-focused team! In this role, you’ll be the first point of contact for our clients—assisting with inquiries, resolving concerns, and ensuring a seamless customer experience. You will be expected to deliver high-quality service by actively listening, empathizing, and providing accurate information and effective solutions.
Being an agent in Telco Account in Davao City is a great opportunity for individuals who are enthusiastic, confident, and genuinely passionate about helping others. If you’re ready to build your career in a supportive and dynamic work environment, this is the perfect place to start.
Salary Package:
Earn up to 25K monthly!
Job Responsibilities:
- Handle customer inquiries and transactions
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- Applicant must be at least 18 years old
- Good computer navigational skills on multiple systems
- High School and ALS Graduates are welcome to apply
- Good communication and interpersonal skills
- Excellent Communication Skills
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At least 1 year of customer service experience (not limited to BPO – includes retail, hospitality, etc.)
What we Offer:
- Health Insurance
- 22 Paid Leaves
- Government Mandated Benefits
- 13th Month Pay
- Paid trainings
- HMO
Apply now and grow your career in the telco industry!