info@metacomcareers.comMon–Fri: 8:00 AM – 3:30 PM
We’re HiringMetacom

We Take Care ofYour Future

Metacom BPO connects talented people with better opportunities in BPO, healthcare, and technical support — with real growth, a supportive team, and a culture that celebrates every win.

The Metacom team
Open Positions

Find the Role That Fits You

Whether you're starting out or leveling up, there's a place for you on our team.

BPO Roles

Deliver outstanding customer experiences across customer service, sales, and back-office support for our global partners.

Customer ServiceSalesBack Office
Apply Now

Healthcare Roles

Support patients and providers by handling medical inquiries and claims processing with care, accuracy, and empathy.

Medical InquiriesClaims
Apply Now

Technical Support Roles

Put your technical expertise to work resolving issues, guiding users, and keeping our clients' customers up and running.

TroubleshootingTech Expertise
Apply Now
Why Metacom

We Take Care of Your Future

At Metacom, a job is more than a paycheck — it’s a path. We invest in our people with real growth opportunities, supportive leadership, and a culture that celebrates every win.

“Without ambition one starts nothing. Without work one finishes nothing. The prize will not be sent to you. You have to win it.”
Start Your Journey

Job Security

Stable, long-term roles with a company that's growing year after year.

Career Growth

Clear promotion paths, coaching, and training to help you level up.

Supportive Team

Work alongside leaders and teammates who genuinely want you to succeed.

Competitive Pay

Earn a package that rewards your skills, effort, and dedication.

500+Team Members
3Career Tracks
24/7Global Operations
100%Employee Satisfaction
Employee Voices

Why Our Team Rates Us 100%

Don't just take our word for it — here's what the people behind Metacom say about building a career with us.

100%Employee SatisfactionBased on our most recent internal engagement survey.
Supportive LeadershipManagers who coach, listen, and back you up.
Real Career GrowthClear promotion paths and paid upskilling.
Work-Life BalancePredictable schedules and shift options that fit.
Recognition & RewardsPerformance incentives and wins celebrated out loud.
“I joined with zero call center experience and was terrified. My team leader walked me through every account until it clicked. Two years later I'm the one training new hires.”
MSMaria SantosCustomer Service Agent · 2 years with Metacom
“Handling patient inquiries can be heavy. What keeps me here is that Metacom actually gives us the training and the breathing room to do it properly, instead of just chasing handle time.”
ACAngelica CruzHealthcare Agent · 4 years with Metacom
“I started on the phones and now I run a team of fourteen. Metacom promoted me before I even thought I was ready — and then made sure I had the coaching to grow into it.”
TBTrisha BautistaTeam Leader, Technical Support · 5 years with Metacom
FAQs

Questions, answered

The things applicants ask us most, before they hit apply.

Beginners OK

No. Fresh graduates and career shifters are welcome at Metacom. You will get coaching and training from the start, so what matters most is your willingness to learn.

Career Tracks
  • BPO roles — customer service, sales, and back-office support for our global partners
  • Healthcare roles — medical inquiries and claims processing
  • Technical support roles — troubleshooting and guiding users

How to Apply
  • Apply online — send us your details and the role you are interested in
  • Initial screening — our recruitment team reviews your application and reaches out for a quick chat
  • Interview and assessment — a friendly interview plus a short role-fit assessment
  • Offer and onboarding — receive your offer, complete onboarding, and start your Metacom journey

Timeline

Our application process is simple, fast, and transparent — most candidates hear back within days of applying.

Ready to Win Your Future?

The prize will not be sent to you — you have to win it. Take the first step and apply to Metacom today.