Frequently Asked Questions.

No. Fresh graduates and career shifters are welcome at Metacom. You will get coaching and training from the start, so what matters most is your willingness to learn.

Email us at info@metacomcareers.com, or send a message through the contact page and our recruitment team will get back to you.

Yes, Metacom Careers is urgently hiring right now. Please visit our career page to browse our current job openings: https://metacomcareers.com/careers

Yes, Metacom is a legit company. Please visit our webiste for more info about us: https://metacomcareers.com

Yes, fresh college graduates and even high school or senior high school graduates are welcome to apply at Metacom.

Yes, training at Metacom is paid. The specific training duration and compensation may vary depending on the position and account you’re applying for.

No, Metacom does not charge applicants any recruitment or placement fees. We are not a recruitment agency, and we do not collect fees or deduct any amount from our employees’ salaries. Our positions are for direct hiring, so you can apply without paying any recruitment fees.

• BPO roles — customer service, sales, and back-office support for our global partners
• Healthcare roles — medical inquiries and claims processing
• Technical support roles — troubleshooting and guiding users

We have a variety of positions available at Metacom, including Customer Service Representatives, Technical Support Representatives, Healthcare Account Representatives, Sales Representatives, and other BPO-related roles. Available positions may vary depending on our current openings. Please visit our career page to see the latest job opportunities and their specific requirements: https://metacomcareers.com/careers

• Apply online — send us your details and the role you are interested in
• Initial screening — our recruitment team reviews your application and reaches out for a quick chat
• Interview and assessment — a friendly interview plus a short role-fit assessment
• Offer and onboarding — receive your offer, complete onboarding, and start your Metacom journey

Our application process is simple, fast, and transparent — most candidates hear back within days of applying.

The hiring process at Metacom is usually completed within one day, but this may vary depending on the position and account you’re applying for. After filling out our online application form, one of our recruitment specialists will call you for an interview and guide you through the next steps.

During a Metacom interview, you may be asked about your background, work experience, communication skills, customer service experience, and why you’re interested in the position. The questions may vary depending on the account and position you’re applying for. For helpful interview tips and common questions, you can also check out our blog: https://metacomcareers.com/blogs

Yes. Metacom offers clear promotion paths, with coaching and training to help you level up, alongside leaders and teammates who genuinely want you to succeed.

Metacom runs global operations 24/7, so shift schedules vary depending on the account you join. Your recruiter will walk you through the schedule for the role you apply to.

Yes, Metacom offers work-from-home/Hybrid opportunities, but currently, these are available for Developer and other technical positions only. For CSR positions, we currently offer an onsite work setup. Availability may vary depending on the position and account.

Yes, Metacom offers work-from-home opportunities, but currently, these are available for Developer and other x positions only. For CSR positions, we currently offer an onsite work setup. Availability may vary depending on the position and account.

Our office is at 0914 Calle Rizal, Baliwag, Bulacan 3006, Philippines.

Available positions and hiring locations may vary depending on the account. Please visit our career page for the latest job openings: https://metacomcareers.com/careers Metacom is currently hiring across several locations, including:

• Quezon City
• Taguig
• Alabang
• Pasig
• Pasay
• Makati
• Manila
• Cavite
• Batangas
• Clark, Pampanga
• Iloilo
• Cagayan de Oro

To apply, please visit our career page and browse our available job openings. Just click the "Apply Now" button when you're ready. https://metacomcareers.com/careers

The requirements may vary depending on the position you're applying for. Generally, applicants should have a valid government-issued ID, an updated resume, and the qualifications listed in the job posting. Some positions may require specific educational backgrounds, experience, or technical skills. Please visit our career page and check the specific job opening for the complete requirements. Visit Metacom Career Page: https://metacomcareers.com/careers

Yes, career shifters from any industry are very much welcome to apply, especially if you have face-to-face customer service experience. Visit our Career Page : https://metacomcareers.com/careers

To prepare for a Metacom interview, review the job description, learn about the account you’re applying for, and be ready to discuss your background, skills, and previous work experience. Practice answering common interview questions and make sure you have a quiet place and a stable internet connection if the interview is conducted online. For more interview tips and helpful guides, check out our blog posts: https://metacomcareers.com/blogs

Salary at Metacom varies depending on the position, account, location, and your qualifications and experience. As a general guide, CSR positions may offer around ₱16,000 to ₱45,000, while developer and other technical positions may offer salaries of up to ₱150,000, depending on the role and qualifications. For the latest job openings and specific salary details, please visit our career page: https://metacomcareers.com/careers

The starting salary at Metacom for freshers is typically around ₱16,000 to ₱21,000, depending on the position, account, and qualifications. For the latest job openings and specific salary details, please visit our career page: https://metacomcareers.com/careers

Yes, Metacom provides HMO benefits, along with other benefits depending on the position and account. These may include:

• HMO coverage
• Government-mandated benefits
• Paid training
• Paid leaves
• Performance incentives
• Attendance incentives
• Allowances
• Career growth and development opportunities
• Company events and employee engagement activities