Customer Service Representative – Retail Account | Molino, Bacoor

Start Your BPO Career in Molino

Looking for a Retail Customer Service Representative position in Molino, Bacoor? Metacom Careers is hiring Customer Service Representatives for a voice-based Retail Account at VistaMall Daanghari.

This opportunity is open to High School Graduates, Senior High School Graduates, and applicants without previous call center experience who have excellent English communication skills and are willing to work onsite.

If you're looking for a Retail Customer Service Representative role where you can build your communication and customer service skills, this could be your next career opportunity.

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Job Overview

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What You'll Do

As a Retail Customer Service Representative, you'll assist customers with their questions, concerns, and service requests while providing a professional and positive customer experience.

Your Responsibilities

• Answer inbound customer calls professionally.
• Listen to customer concerns and provide appropriate assistance.
• Provide accurate information about retail products and services.
• Assist with customer account and service-related concerns.
• Resolve customer issues based on established procedures.
• Process customer requests accurately.
• Document customer interactions using company systems.
• Escalate complex concerns when necessary.
• Maintain excellent customer service standards.
• Meet account quality and productivity expectations.

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Who Can Apply?

This opening is suitable for applicants who meet the following qualifications:

• High School Graduate (old curriculum)
• Senior High School Graduate
• College graduates and undergraduates are welcome to apply.
• No call center experience required
• Excellent English communication skills
• Good customer service skills
• Basic computer knowledge
• Strong listening and problem-solving skills
• Willing to work onsite in Molino, Bacoor
• Willing to work on a shifting schedule
• Willing to work weekends and holidays when required

Freshers Are Welcome

You don't need previous call center experience to apply. If you have excellent English communication skills and are willing to learn, you can be considered for this Retail Customer Service Representative opportunity.

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Why Join Metacom Careers?

Competitive Salary Package

Earn a ₱21,000 salary package while gaining valuable experience in a customer service role.

No Call Center Experience Required

This opportunity is open to qualified applicants who are new to the BPO industry.

Convenient Molino Location

The position is based at VistaMall Daanghari in Molino, Bacoor, Cavite, making it an option for candidates living in Molino, Bacoor, and nearby areas.

Build Your Customer Service Career

A Retail Customer Service Representative role can help you develop communication, problem-solving, customer handling, and account management skills that can support your long-term career growth.

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What Skills Are Important for a Retail CSR?

Successful Retail Customer Service Representatives typically demonstrate:

Excellent Communication

You should be able to communicate clearly and professionally with customers.

Active Listening

Understanding the customer's concern is an important part of providing the right assistance.

Problem-Solving

You should be comfortable identifying customer concerns and finding appropriate solutions.

Patience and Professionalism

Retail customers may have different concerns and expectations. Staying calm and professional is essential.

Computer Skills

Basic computer knowledge is important because customer service representatives typically use multiple systems while assisting customers.

Willingness to Learn

If you're new to the BPO industry, being open to training and learning new processes can help you succeed.

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Frequently Asked Questions

What position is available in Molino, Bacoor?

Metacom Careers is hiring Customer Service Representatives for a Retail Account in Molino, Bacoor, Cavite.

Is this a voice or non-voice account?

This is a voice account, which means you'll primarily assist customers through inbound calls.

Do I need call center experience?

No. Call center experience is not required for this opening. Qualified applicants with excellent English communication skills are encouraged to apply.

Can High School Graduates apply?

Yes. High School Graduates under the old curriculum and Senior High School Graduates are welcome to apply.

Where is the work location?

The position is located at VistaMall Daanghari, Molino, Bacoor, Cavite.

Is this a work-from-home position?

No. This is an onsite Retail Customer Service Representative position.

What is the salary package?

The salary package for this opening is ₱21,000.

What schedule will I work?

The position follows a shifting schedule, depending on account requirements.

What skills do I need?

Applicants should have excellent English communication skills, basic computer knowledge, customer service skills, and a willingness to work onsite.

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Start Your BPO Career in Molino

If you're a High School Graduate or Senior High School Graduate looking for a Retail Customer Service Representative position and don't have previous call center experience, this could be an opportunity to start your BPO career.

With a ₱21,000 salary package, onsite work at VistaMall Daanghari, and no previous call center experience required, qualified applicants from Molino, Bacoor, and nearby areas are encouraged to apply.

Apply Today

Position: Customer Service Representative – Retail Account
Location: VistaMall Daanghari, Molino, Bacoor, Cavite
Work Setup: Onsite
Schedule: Shifting
Salary Package: ₱21,000
Experience: No Call Center Experience Required

Start your journey with Metacom Careers and take your first step toward a rewarding customer service career.

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Explore More Opportunities

Looking for other BPO career opportunities?

Visit the Metacom Careers page for more job openings and find a position that matches your skills, experience, and preferred location.