Are you ready to take your career to the next level? We’re hiring for a Travel Account in Iloilo City with one of the leading BPO companies in the Philippines. This is an exciting opportunity for individuals who are passionate about customer service and eager to work in a fast-paced, dynamic environment. Join us and be part of a growing team, where your skills and dedication will help make a real difference in the customer experience.
As part of our Travel Account in Iloilo City, you’ll be handling customer inquiries, assisting with retail transactions, and providing support for a variety of services. Your role will involve interacting with customers to resolve issues, process orders, and ensure satisfaction with our products and services. You’ll be responsible for maintaining accurate records of customer interactions and transactions while collaborating with your team to improve overall service quality.
Job Responsibilities:
- Handle customer inquiries and transactions related to retail products or services
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- Completed At least 2 Years in College/ Kto12 Graduate
- With 2 Years BPO Experience
What we Offer:
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Retirement/Life
- Fitness Membership