Are you passionate about customer service and interested in the travel industry? We are looking for motivated individuals to join our Travel Account in Cebu! Whether you’re a fresh graduate, an experienced professional, or someone with experience in customer-facing roles outside the BPO industry, this opportunity is for you.
Job Responsibilities:
- Handle customer inquiries and transactions related to retail products or services
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- At least HS Grad (old curriculum) / SHS Grad
- With/without BPO experience
- 1 year Customer Service Experience (not limited to BPO | working directly with customers and providing high quality service e.g working at Starbucks, iStore)
What we Offer:
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO
- Government Mandated Benefits
- 13th Month Pay
- 22 paid leaves
Apply now and be part of a growing Travel Account in Cebu that values your skills and career goals! Would you also like a shortened version for social media or job boards?