We are actively hiring Customer Service Representatives to join our Telco account in Makati. This is an exciting opportunity for individuals who are passionate about helping others, enjoy working with technology-related products and services, and thrive in a fast-paced, team-driven setting.
As a CSR in our Telco account in Makati site, you will handle inbound and outbound customer interactions across various communication channels including phone, chat, and email. Your main responsibilities include addressing billing inquiries, resolving technical issues, processing service requests, and providing accurate product information. You will act as the voice of the brand—ensuring every customer feels heard, understood, and valued.
Success in this role requires strong communication skills, the ability to adapt to rapidly changing processes, and a genuine desire to exceed customer expectations. You will be trained on telecommunications services, customer care standards, and system tools to ensure you can deliver top-notch support.
Salary Package:
- PHP 23,500
- No BPO experience are welcome to apply
- High School Graduate (Old curriculum) / ALS Graduate
- Shifting Schedule
- Willing to work on site
- good communication skills
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO
- Government Mandated Benefits
- 13th Month Pay
- 22 paid leaves
If you’re ready to grow in a dynamic and supportive environment, we want to hear from you.
Click “Apply Now” to join our team and start a career where your skills and potential truly matter.
Your future begins here—don’t miss this opportunity!