Are you passionate about delivering excellent customer service and creating positive experiences every day? If so, join our team as a Customer Service Representative for our Retail Account in Lipa Batangas, where you’ll play an important role in assisting customers and making every interaction count.
To start, as a CSR in retail account in lipa batangas, you’ll handle inquiries related to products, orders, returns, and services, ensuring that each customer receives accurate and helpful support. Moreover, you’ll communicate through phone, chat, or email, using your problem-solving skills and product knowledge to build trust and satisfaction.
In addition, attention to detail, patience, and empathy are key as you manage transactions and update records while following company policies. Whether it’s resolving an issue or answering a simple query, you’ll always deliver prompt and courteous service.
Overall, if you’re a team player with strong communication skills who enjoys helping others, this opportunity is perfect for you. Apply now and grow with a supportive and rewarding team!
Job Responsibilities:
- Handle customer inquiries and transactions
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- Applicant must be at least 18 years old
- Good computer navigational skills on multiple systems
- High School and ALS Graduates are welcome to apply
- Good communication and interpersonal skills
- Excellent Communication Skills
- Willing to work onsite
What we Offer:
- Health Insurance
- 22 Paid Leaves
- Government Mandated Benefits
- 13th Month Pay
- Paid trainings
- HMO
- Night Differential, Rice Allowance, Paid Leaves, Holiday & OT Pay