Now Hiring: Customer Service Representative – Retail Account – Ilocos Site

Are you looking to kickstart an exciting career in customer service? We are on the lookout for Customer Service Representatives to join our Retail Account – Ilocos Site. This onsite position is ideal for individuals with excellent communication skills and a passion for assisting customers with their retail needs.

Whether you’re a fresh graduate or have previous experience in the call center industry, we encourage you to apply. Be part of a company that promotes growth, provides comprehensive training, and fosters a supportive team environment in one of the most thriving retail hubs in Ilocos.

Earn up to 15,500 monthly!

Job Responsibilities:

  • Handle customer inquiries and transactions
  • Process customer orders accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes

Requirements:

  • Applicant must be at least 18 years old
  • Good computer navigational skills on multiple systems
  • High School and ALS Graduates are welcome to apply
  • Good communication and interpersonal skills
  • Excellent Communication Skills

What we Offer:

  • Health Insurance
  • 22 Paid Leaves
  • Government Mandated Benefits
  • 13th Month Pay
  • Paid trainings
  • HMO