Join Our Online Streaming BPO in Cebu – Apply Today!
Are you a fan of entertainment and passionate about delivering excellent customer service? Be part of our Online Streaming BPO team in Cebu, supporting one of the world’s most popular streaming platforms! If you enjoy helping others, solving problems, and working in a dynamic tech-based environment, this role is a perfect fit.
Our Cebu-based team is growing! We’re hiring customer service representatives who will support subscribers with their streaming concerns, billing issues, technical problems, and account inquiries. With a fun, fast-paced culture and room to grow, this is more than just a job—it’s the start of your career in digital media and BPO.
Job Responsibilities:
- Handle customer inquiries and transactions related to retail products or services
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- At least HS Grad (old curriculum) / SHS Grad
- 6 months Customer Care Experience
- Excellent Communication skills
What we Offer:
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO
- Government Mandated Benefits
- 13th Month Pay
- 22 paid leaves