Looking for an exciting career in the insurance industry? Join us at our Insurance Account in Alabang, where we offer competitive pay, benefits, and opportunities for growth. If you have experience in customer service or BPO and are passionate about helping customers with their insurance needs, this is the perfect role for you. We are hiring for positions that offer HMO on Day 1, 13th Month Pay, and a Shifting Schedule, with paid training and paid leaves to ensure your career is both rewarding and balanced.
As a representative for our Insurance Account in Alabang, you will play a key role in managing customer inquiries, assisting with policy management, and providing solutions to sales-related tasks. You will be responsible for handling inquiries from customers regarding their insurance policies and services, ensuring their needs are met with accuracy and professionalism. If you thrive in a fast-paced environment and are driven by customer satisfaction, this role offers the perfect opportunity to grow in the BPO industry.
Job Responsibilities:
- Handles customer inquiries, policy management, and sales-related tasks for an insurance company.
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- At least SHS or K-12 graduate
With 1 year bpo experience - Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Willingness to learn and thrive in a fast-paced environment
What we Offer:
- Competitive Salary
- Paid leaves
- Paid Training
- Opportunity for rapid career growth for Top Performers
- HMO and 13th month pay
- Shift Schedule (Day shift/Mid shift/Night shift)
- Easy Accounts Available
- Retirement/Life
- Insurance for Qualified Staff
- Company Sponsored Trips or Retreats