Are you passionate about providing exceptional customer service and making a positive impact in the healthcare industry? We are currently hiring for a Healthcare Account in Tarlac with a PHP 12,000 to PHP 17,000 salary range, depending on experience. With benefits such as HMO on Day 1, 28 paid leaves, and exciting career growth opportunities, this is the perfect role for individuals eager to advance their career in the BPO sector.
In Healthcare Account in Tarlac, you will provide customer support for healthcare-related services, assisting with claims processing, handling customer inquiries, and resolving issues. Whether it’s answering questions, providing guidance on benefits, or resolving complex issues, you will be playing a key role in enhancing customer satisfaction and maintaining smooth operations for our healthcare services.
Salary Package:
- PHP 12,000 – PHP 17,000 (depending on experience)
Job Responsibilities:
- Handles customer service, claims processing, and administrative support for healthcare-related services
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- 2nd year college undergraduate are welcome to apply
- With 6 month bpo experience
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Willingness to learn and thrive in a fast-paced environment
What we Offer:
- Competitive Salary
- 28 Paid leaves
- Paid Training
- Opportunity for rapid career growth for Top Performers
- HMO with 3 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Easy Accounts Available
- Retirement/Life
- Insurance for Qualified Staff
- Company Sponsored trips or Retreats