As a Customer Service Representatives in Roxas City, Capiz, you will play a vital role in delivering exceptional service to our customers. You will be responsible for handling customer inquiries and transactions related to our travel services. This includes efficiently processing customer orders, addressing their concerns, and escalating complex issues as needed to ensure the best customer experience. The role requires meeting performance targets, focusing on productivity, quality, and customer satisfaction. A critical part of your responsibility will also be to maintain accurate records of all customer interactions and transactions. Collaboration with team members and stakeholders will be key in improving and streamlining customer service processes to enhance overall service delivery.
Salary Package:
- PHP 16000 – PHP 31000
Job Responsibilities:
- Handle customer inquiries and transactions.
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- With 1 year work experience in any customer service related field (not necessarily call center)
- College undergraduate (more than 1 year in college)
- If College graduate (no work experience required)
- Good English communication skills
What we Offer:
- Earn up to PHP 31k total compensation
- HMO coverage
- Free phone with postpaid plan
- Great Career Opportunities
- Be employed right away
This is an incredible opportunity for Customer Service Representatives in Roxas City, Capiz who are eager to advance their careers and make an impact. By joining our travel account, you’ll be part of a team that values hard work, dedication, and continuous learning. Apply now to enjoy the benefits of a fulfilling career and the opportunity to grow both personally and professionally.