Now Hiring: Customer Service Representative – Telco – Cagayan de Oro
Looking to start or grow your BPO career? Join one of the leading telecommunications accounts in the country as a Customer Service Representative – Telco – Cagayan de Oro. This is a full-time, onsite position in Davao City, offering a dynamic and supportive work environment, competitive pay, and great benefits.
As a Customer Service Representative – Telco – Cagayan de Oro, you will handle customer concerns related to telecom services such as billing inquiries, technical troubleshooting, account updates, and general support. If you have excellent communication skills and a desire to help others, this is the role for you.
We welcome freshers and experienced candidates! Whether you’re a high school graduate (old curriculum), SHS graduate, or ALS passer, this could be the career breakthrough you’re waiting for.
Qualifications:
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At least 18 years old
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High School Graduate (Old Curriculum), SHS Graduate, or ALS Passer
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Excellent communication and interpersonal skills
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Preferably with at least 6 months of customer service experience, but not required
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Typing speed of 25–30 WPM
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Proficient in navigating multiple computer systems
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Willing to work onsite in Cagayan de Oro and on a shifting schedule
Salary Package:
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No CCE: PHP 16,850/month
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6–12 months CCE: PHP 19,000/month
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13+ months CCE: PHP 21,000/month
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Earn up to PHP 45,000/month with incentives!
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PHP 10,000 Sign-On Bonus for Telco hires (with or without experience)
Benefits:
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Paid training
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22 paid leaves annually
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HMO on Day 1
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HMO for dependents upon regularization
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Night differential pay
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Rice allowance
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Overtime pay and holiday premiums
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Government-mandated benefits
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13th Month Pay
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Relocation package for candidates with at least 6 months of experience
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One-way transportation support for show-up hires with 6+ months CCE
Take the next step in your career—apply now and become a valued member of our Telco team in Cagayan de Oro!