Now Hiring: Customer Service Representative – Telecommunications (Cagayan de Oro CDO)
Are you ready to begin an exciting career in customer service? We are hiring Customer Service Representatives for our telecommunications account in Cagayan de Oro CDO. This onsite role is perfect for individuals with strong communication skills and a desire to help customers with their telecom needs.
Whether you’re a fresh graduate or have prior call center experience, we welcome your application. Join a company that values growth, training, and teamwork in one of the most dynamic cities in Mindanao.
Job Details:
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Location: Cagayan de Oro (CDO)
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Industry: Telecommunications
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Work Setup: Onsite
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Schedule: Shifting (including weekends and holidays)
Qualifications:
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Must be at least 18 years old
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High School Graduate (Old Curriculum), SHS Graduate, or ALS Graduate
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Excellent spoken and written English communication skills
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Computer literate with a typing speed of 25–30 WPM
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Preferably with 6 months of customer service experience, but freshers are welcome
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Willing to work onsite and on shifting schedules, weekends, and holidays
Salary & Benefits:
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Monthly salary ranges from PHP 16,850 (for freshers) to PHP 45,000 (based on experience)
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22 Paid Leaves annually
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Paid training
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HMO coverage starting on Day 1
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13th Month Pay
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Night differential and performance-based incentives
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Complete government-mandated benefits
Responsibilities:
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Handle customer inquiries via phone in a professional and friendly manner
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Resolve issues efficiently and provide accurate information
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Maintain records of customer interactions and transactions
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Promote telecom services and provide support on products and billing
Our team in Cagayan de Oro CDO values excellence, teamwork, and career growth. We provide the tools and training needed for you to succeed. Whether you’re just starting your professional journey or have prior experience, you’ll find a home here where your contributions matter.
Join one of the country’s leading telecom support teams in Cagayan de Oro CDO. We offer a stable and rewarding job with clear opportunities for advancement and continuous development.