Join Our Team: Customer Service Representative – Retail Account (Lipa, Batangas)

We are currently hiring Customer Service Representatives for our Retail Account in Lipa, Batangas. This is an onsite role with a shifting schedule, ideal for individuals seeking a stable and rewarding career in the BPO industry. Whether you are a fresh graduate or looking to transition into the customer service field, we welcome you to apply.

As a Customer Service Representative, you will be the frontline of our retail operations. Your primary responsibility is to assist customers with inquiries, provide product or service information, and ensure a positive customer experience.

Job Location: Lipa, Batangas
Work Setup: Onsite
Schedule: Shifting

Minimum Qualifications:

  • At least 18 years old

  • High School Graduate (Old Curriculum), ALS Graduate, or Senior High School (Grade 12) Graduate

  • Strong English communication skills

  • Computer literate and able to navigate multiple systems

  • Willing to work onsite and on a shifting schedule

What We Offer:

  • Competitive monthly salary

  • HMO coverage starting on Day 1

  • Night differential pay

  • Rice allowance

  • Paid leaves, holiday pay, and overtime pay

  • Mental wellness program available from Day 1

  • Free medical insurance upon regularization (includes common-law partners)

  • Insurance coverage from Day 1

  • Alagang Alorica program (discounted medicines for employees)

  • Government-mandated benefits

  • 13th Month Pay

This is your opportunity to grow with a company that values its people. We offer a supportive work environment, continuous training, and a pathway to advancement.

Take the first step toward a stable and fulfilling career. Apply today and join our Retail Account team in Lipa, Batangas.