Now Hiring: Customer Service Representative Ilocos – Retail Account (San Nicolas, Ilocos Norte)
Are you looking to start a fulfilling career in customer service? We are currently hiring for the role of Customer Service Representative Ilocos to join our retail account in San Nicolas, Ilocos Norte. This is a full-time, onsite position with a shifting schedule—perfect for fresh graduates and career starters seeking stability and growth in a supportive environment.
As a Customer Service Representative Ilocos, you will be the frontline representative assisting customers with retail-related inquiries, concerns, and transactions. You will provide excellent service, handle complaints professionally, and ensure customer satisfaction. This role is based onsite at Robinsons Ilocos, with opportunities to learn, grow, and build a long-term career in the BPO and retail support industry.
Location:
San Nicolas, Ilocos Norte (Robinsons Ilocos)
Work Setup:
Onsite, Full-Time Probationary
Shifting Schedule (includes weekends and holidays)
Qualifications:
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High School Graduate (old curriculum), K12 graduate, ALS passer, college undergrad or graduate
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Good spoken English and communication skills
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Must be willing to work onsite and in shifting schedules
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Harver Customer Care Passer is required
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Freshers are welcome to apply
Compensation & Benefits:
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Basic Salary: PHP 12,000
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Program Complexity Allowance: PHP 2,000
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Rice Allowance: PHP 1,500
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Incentives: PHP 300 transport allowance
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20% Night Differential
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HMO starting Day 1
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Insurance coverage from Day 1
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Free medical insurance upon regularization (includes common-law partners)
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Paid leaves, holiday pay, overtime pay
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Mental wellness program from Day 1
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Alagang Alorica – employee medicine discount program
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13th Month Pay and government-mandated benefits
Be part of a company that values its people and provides room for growth. Start your journey as a Customer Service Representative Ilocos and build a meaningful career in the retail support industry. Apply now!