Customer Service Representative – Ilocos – Financial Account | San Nicolas, Ilocos Norte | Apply Today
Are you ready to start a stable and rewarding career in the BPO industry? We are actively hiring for the role of Customer Service Representative – Ilocos – Financial Account in San Nicolas, Ilocos Norte. This opportunity is open to fresh graduates, first-time job seekers, and experienced professionals looking to grow in the customer service field, specifically supporting clients in the financial sector.
As part of a leading business process outsourcing company, you will be handling customer inquiries, resolving account concerns, and delivering excellent service on behalf of a major financial institution. If you have strong English communication skills, the drive to learn, and are ready to work onsite in a dynamic environment, we encourage you to apply.
Job Summary:
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Position: Customer Service Representative – Financial Account
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Location: San Nicolas, Ilocos Norte
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Employment Type: Full-time, Probationary
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Work Setup: Onsite
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Schedule: Shifting schedule (may include weekends and holidays)
Key Responsibilities:
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Assist customers with account-related inquiries and financial services
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Handle transactions, documentation, and customer concerns with professionalism
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Communicate effectively in spoken English and provide solutions in a timely manner
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Work within internal systems while ensuring high service quality
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Maintain confidentiality of financial and personal data
Who Can Apply:
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Must be at least 18 years old
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High School Graduate (Old Curriculum), SHS/K12 Graduate, ALS Graduate, College Undergraduate, or College Graduate
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Good spoken English communication skills are required
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Comfortable using multiple computer systems and navigating tools
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Typing speed of 25–30 words per minute
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Must pass the Harver Customer Care Assessment
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Willing to work onsite in San Nicolas and amenable to shifting schedules
Compensation and Benefits:
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Competitive salary package
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Night differential pay
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Overtime and holiday pay
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Rice allowance
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13th month pay
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Government-mandated benefits (SSS, Pag-IBIG, PhilHealth)
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Paid leaves (vacation and sick leave)
Exclusive Perks:
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HMO coverage starting Day 1
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Life insurance coverage from Day 1
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Free medical insurance upon regularization (includes common-law partners)
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Employee discount on medicines
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Mental wellness support and counseling programs available from Day 1
We are committed to providing a supportive workplace with clear opportunities for career growth, learning, and long-term development. If you are located in or near Ilocos Norte and seeking a full-time position in the customer service industry, this is your chance to join a trusted team handling financial accounts.
Take the first step in your BPO career with us. Apply now for the Customer Service Representative – Ilocos – Financial Account position and become part of a company that values people, performance, and potential.