Kickstart your career as a CSR – Ecommerce – CDO! In this role, you’ll provide top-notch customer support through calls, chats, and emails. Additionally, as a CSR – Ecommerce – CDO assist with order issues, returns, and product inquiries. To qualify, you must be a college graduate with 6 months BPO experience, or a college undergrad with 1 year BPO experience. Moreover, strong communication skills and attention to detail are essential. With a PHP 16,000 max package, paid leaves, and HMO benefits, this opportunity is perfect for those ready to grow in the ecommerce space. Apply today and join our dynamic team in CDO!
Earn up to 16k monthly!
Job Responsibilities:
- Handle customer inquiries and transactions
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- Applicant must be at least 18 years old
- Good computer navigational skills on multiple systems
- High School and ALS Graduates are welcome to apply
- Good communication and interpersonal skills
- Excellent Communication Skills
What we Offer:
- Health Insurance
- 22 Paid Leaves
- Government Mandated Benefits
- 13th Month Pay
- Paid trainings
- HMO