Join the Travel and Security BPO Cebu Team – Apply Today!

Looking to build your career in a dynamic and growing industry? Join our Travel and Security BPO Cebu account and be part of a team that provides top-tier support for customers in the travel and security sector. Enjoy competitive benefits, structured career paths, and a work environment that values your growth and potential.

This is the ideal opportunity for those with BPO experience looking for a new challenge, or for those who want to transition into a highly respected and stable customer service role in Cebu.

    Job Responsibilities:

    • Handle customer inquiries and transactions related to retail products or services
    • Process customer orders accurately and efficiently
    • Resolve customer issues and escalate complex issues as needed
    • Meet performance targets for productivity, quality, and customer satisfaction
    • Maintain accurate records of customer interactions and transactions
    • Collaborate with team members and other stakeholders to improve customer service processes

    Requirements:

    • 2 yrs undergrad course but can consider HS Graduate for (New and Old Curriculum)
    • Minimum of 1 year BPO experience with any account
    • Above average communication skills both verbal and written
    • Omnichannel Experience (Accumulative)

    What we Offer:

    • Competitive Salary
    • Opportunity for rapid career growth for Top Performers
    • HMO
    • Government Mandated Benefits
    • 13th Month Pay

    Start Your Career in Metacom Now!

    Take the first step toward a rewarding future. Apply today for the Travel and Security BPO Cebu position and become part of a professional, fast-paced, and supportive environment in the Queen City of the South!