Are you passionate about customer service and looking for a rewarding career in the telecommunications industry? We’re currently hiring for a Telco Billing Account in Davao! If you have a keen interest in telecom services such as mobile plans, internet, and cable, this is the perfect opportunity for you. This position offers a PHP 23,000 monthly salary, HMO coverage from day one, and a comprehensive benefits package, including paid training and performance-based incentives.
As a member of our Telco Billing Account in Davao, your role will focus on assisting customers with a variety of telecom-related services. You’ll be responsible for resolving customer inquiries, processing billing issues, and troubleshooting technical problems. You’ll work closely with a supportive team to ensure customer satisfaction while meeting performance targets for quality, productivity, and customer service.
Salary Package:
- PHP 23,000
Job Responsibilities:
- Responsible for assisting customers with telecom-related services such as mobile plans, internet, cable, and technical troubleshooting.
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- Open to High School graduates
- No BPO experience needed
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Willingness to learn and thrive in a fast-paced environment
What we Offer:
- Paid Trainings
- 22 paid leaves
- HMO
- Shifting Schedule (Day shift/Mid shift/Night shift)
- Easy Accounts Available
- Retirement/Life
- Insurance for Qualified Staff
- Company Sponsored Trips or Retreats