About the Role:
Join our Retail or Financial Account team in Ilocos and become part of a dynamic, customer-focused workplace. Whether you’re beginning your professional journey or seeking your next BPO opportunity, this role offers a supportive environment where growth and development are top priorities.
Ideal candidates possess excellent communication skills and a genuine interest in assisting customers with retail or financial service concerns.
Salary Pacakge:
- PHP 12000 – PHP 16500 + Night Differential
Job Responsibilities:
- Handle customer inquiries and transactions related to products or services
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- At least HS graduate (old curriculum), K12 graduate, college undergrad or college graduate
- Good Communication Skills
- Amenable to shifting schedules and work onsite.
What we Offer:
- Competitive Salary
- HMO
- Night Differential Pay
- Rice Allowance
- Paid Leaves
- Holiday and OT Pay
- Mental Wellness Program Starting Day 1
- Free Medical Insurance upon regularization (with incl of common law partners)
- Insurance Coverage Starting Day 1
- Alagang Alorica (Discounted medicines for employees)
- Government Mandated Benefits
- 13th Month Pay
Apply Now
Take your career to the next level in a role where your contribution truly matters. Don’t miss out—submit your application today and start building a future you’re proud of.