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CSR – Educational Platform

by | Jun 27, 2025 | 23K Monthly Salary, 6 Months BPO Experience, Full-time, Job Post, Onsite

Technical Support Representative – Bacolod Site!

CSR – Educational Platform

Location: Cagayan De Oro (CDO)
Schedule: Shifting
Work Setup: Onsite
Industry: Online Learning Platform
Account Type: Email Support
Salary: Competitive

Are you passionate about helping others and interested in the education sector? We are looking for qualified individuals to join our team as a CSR – Educational Platform in Cagayan De Oro (CDO). This is an exciting opportunity to support an online learning platform and contribute to the future of education through exceptional customer service.

As a CSR – Educational Platform, you will be responsible for responding to customer inquiries and issues via email. Your role will be vital in providing a seamless user experience for both students and educators. This position is ideal for candidates with strong written communication skills and at least 6 months of BPO experience, particularly in email or chat support.

Job Responsibilities:

  • Handle customer inquiries through email support

  • Provide accurate information and resolve concerns regarding the online learning platform

  • Document interactions and follow up on pending issues

  • Maintain a high level of professionalism and empathy in all communications

  • Collaborate with internal teams to ensure fast and effective solutions

Minimum Requirements:

  • At least 6 months of BPO experience in email or chat support

  • Graduate of Senior High School (K-12) or higher

  • Strong communication skills (written, verbal, and listening)

  • Outgoing and energetic personality

  • Proficiency in gathering and analyzing information

  • Software knowledge is an advantage

  • Willing to work onsite in CDO on shifting schedules

Perks and Benefits:

  • Competitive monthly salary

  • Night differential and overtime pay

  • Paid leaves

  • 13th month pay

  • HMO upon regularization

  • Government-mandated benefits (SSS, Pag-IBIG, PhilHealth)

This is your chance to grow your career in the BPO industry while supporting one of today’s leading educational platforms. Apply now and take the first step toward becoming a CSR – Educational Platform in Cagayan De Oro.

    Apply Now