Kickstart your journey with our Telco (Billing) Account – Davao City! In this role, you will assist customers with billing concerns, clarify account statements, and ensure a seamless service experience. While no prior experience is required, having a background in billing or sales is a definite advantage. Additionally, you must have excellent communication skills and be amenable to shifting schedules and onsite work. This opportunity is ideal for fresh graduates looking to enter the BPO industry. Enjoy a competitive salary, paid training, 22 paid leaves, HMO, and other government-mandated benefits. Join our Telco (Billing) Account – Davao City team today!
Earn up to 23k monthly!
Job Responsibilities:
- Handle customer inquiries and transactions
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- Applicant must be at least 18 years old
- Good computer navigational skills on multiple systems
- High School and ALS Graduates are welcome to apply
- Good communication and interpersonal skills
- Excellent Communication Skills
What we Offer:
- Health Insurance
- 22 Paid Leaves
- Government Mandated Benefits
- 13th Month Pay
- Paid trainings
- HMO