We are looking for a passionate and dedicated CSR in Capiz Site to join our growing team. In this role, you will be the first point of contact for our customers, providing outstanding support and ensuring a positive experience with every interaction. If you’re someone who thrives in a fast-paced environment, enjoys solving problems, and values building meaningful connections with customers, we’d love to hear from you.
As a CSR in Capiz site, you’ll respond to customer inquiries via phone, email, and chat—providing timely, accurate, and thoughtful solutions. You’ll represent the brand with professionalism, actively listen to customer needs, and deliver exceptional service. If you’re calm under pressure and a strong communicator, this role is for you.
You’ll be expected to maintain detailed records of customer interactions using CRM tools, escalate complex issues when necessary, and consistently meet or exceed performance metrics related to customer satisfaction, resolution time, and quality assurance.
Salary Package:
- PHP 31,000
Job Responsibilities:
- Answering Inquiries
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
- High school or K-12 graduate
- With 1 year work experience in any customer service related field (not necessarily call center)
- College undergraduate (more than 1 year in college)
- College graduate (no work experience required)
- Good English communication skills
What we Offer:
- Earn up to PHP 31k total compensation
- HMO coverage
- Free phone with postpaid plan
- Great Career Opportunities
- and be employed right away!
If you’re passionate about customer service and excited to grow your career, we’d love to hear from you!
Click “Apply Now” and take the first step toward a rewarding opportunity with us.
Start your journey today—your future starts here.